Privacy Policy for swoopy.app

1. Information We Collect

a. Personal Information: This includes your name, email address, contact information, and payment information that you provide when creating an account, contacting us, or subscribing to our services.

b. Usage Data: Information on how you interact with our application, such as the features used, and time spent on our platform. This also includes geolocation information collected via Google Analytics to understand where our users are coming from and how to tailor our services accordingly.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our application and store certain information, including tracking users' movements around the site and gathering demographic information.

d. User Inputs and Generated Content: All inputs and content created, provided, or uploaded by you while using our application are collected. This includes knowledge graphs, text inputs, uploaded files, and any other form of data entry or content generation within the app.

e. Log Data: We collect information that your browser sends whenever you visit our app ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our app that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used for monitoring and analyzing the use of our app, technical administration, increasing our app's functionality and user-friendliness, and better tailoring it to our visitors' needs. We collect log information when you use our Services.

f. Communication Information: When you contact us directly through any of our communication channels, we collect the information you choose to share with us during the interaction. This may include, but is not limited to, your contact details, the content of your messages, and any attachments you might send. We use this information to respond to your inquiries, provide customer support, and improve our services.

2. How We Use Your Information

The information we collect is used for:

• Providing and maintaining our service
• Improving our application
• Communicating with you, including responding to your inquiries and providing customer support
• Enhancing user experience
• Monitoring the usage of our application
• Detecting, preventing, and addressing technical issues.

3. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. Additionally, personal data necessary for payment processing is shared with our payment processor, Stripe, as mentioned in the section "Payment Processing". Also see the section on "Use of Artificial Intelligence Services" for information on how information is shared when using AI-Services.

4. Security of Your Personal Information

We are committed to protecting the security of your personal information and use appropriate technical and organizational measures to do so. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your Personal Information directly within your account settings section.

6. Third-Party Services

Our application may contain links to other websites or services that are not operated by us. We strongly advise you to review the Privacy Policy of these third-party sites.

7. Beta Version

Beta Status: Please be aware that swoopy.app is currently in its beta phase. This means that the application is still under development and may contain incomplete features, bugs, or errors that could affect its performance and reliability.

Data Stability and Integrity: While we strive to ensure the stability and integrity of the data in our application, we cannot guarantee that data loss or corruption will not occur during the beta phase. We recommend that you regularly back up any important data you input into our application.

8. Data Storage and Security

Data Storage Location: We store your data on servers provided by Google Cloud. This means that your information is maintained on secure servers operated by Google Cloud, which may be located in various countries around the world.

Security Measures: While Google Cloud offers robust security measures, we also take additional precautions to protect your data. This includes implementing industry-standard security protocols and encryption technologies.

Compliance and Standards: Google Cloud adheres to internationally recognized standards and certifications for data security and privacy. However, users should be aware that data storage laws and regulations can vary depending on the location of the servers.

Data Transfer: The transfer of data to servers located in different countries is governed by specific laws and regulations. We comply with legal requirements for international data transfer, ensuring that your data is protected in accordance with the highest standards.

User Responsibility: We encourage users to maintain strong security measures on their end, such as using strong passwords and keeping account information confidential.

9. Use of Artificial Intelligence Services

Our application utilizes artificial intelligence (AI) services, including ChatGPT, to enhance functionality and user experience. This section outlines our practices regarding AI services in two contexts: when using our AI features from within our App, and when accessing our app through ChatGPT.

9.1 Using AI Features from within Our App

When you use AI-powered features within swoopy.app, such as automatically creating a graph or extending a graph with additional elements, we may send information including text inputs or existing information within a graph to ChatGPT for processing. We encourage users to review ChatGPT's privacy policy for more information on their data handling practices. By using these AI features, you consent to the processing of your data by third-party AI services as described.

9.2 Accessing Our App Through ChatGPT

Public Data: When swoopy.app is accessed and used through ChatGPT, any data, knowledge graphs, or information created, processed, or generated during the session may be considered public.

No Expectation of Privacy: By using our application through ChatGPT, you acknowledge and agree that there should be no expectation of privacy for the data created.

9. Use Within ChatGPT

Public Data: When swoopy.app is accessed and used through ChatGPT, any data, knowledge graphs, or information created, processed, or generated during the session may be considered public.

No Expectation of Privacy: By using our application within ChatGPT, you acknowledge and agree that there should be no expectation of privacy for the data created.

10. Private Project Disclaimer

Personal Hobby Project: swoopy.app is developed and maintained as a personal hobby project. This means that there is no formal company or legal entity behind its development and support.

Limited Resources: Due to the nature of this project, resources for development, maintenance, and user support are limited.

11. Payment Processing

For users who choose our Pro subscription, we use Stripe for payment processing. By subscribing, you consent to the sharing of your payment-related information with Stripe to process subscription fees. Stripe’s use of your personal information is governed by Stripe’s Privacy Policy.

To comply with legal requirements and to maintain accurate records, we retain invoices and transaction information related to your subscription. This information is kept securely and only for as long as necessary to fulfill our legal and regulatory obligations.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage visitors to frequently check this page for any changes to its Privacy Notice. Your continued use of this site after any change in this Privacy Notice will constitute your acceptance of such change.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@swoopy.app.